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Refund Policy

All prices and purchase invoices are in Canadian dollars. All club programs and services offered by the Cranbrook Skating Club are delivered in Cranbrook, British Columbia, Canada.

No refunds after you have participated in one or more sessions

Skate Canada membership and insurance fees are non-refundable

No refunds or make up lessons will be offered for lessons missed due to illness, holidays, management disputes or any reason other than an injury or medical condition supported by a doctor’s note. Refunds will be considered on a case-by-case basis. Requests for refund must be submitted prior to end of season. Any refunds will be subject to a $25 administration fee.

If a refund is granted, a cheque will be issued regardless of method of payment. The club will process all refunds within 30 days of the request, subject to the terms and conditions above.

No refund will be given if a skater leaves by his/her own accord or is expelled by the Club.

There will be a $30 service charge for all NSF cheques.


Privacy Policy

We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Information is shared with Skate Canada only for the purposes of registration and record keeping. Under no circumstances will your name, e-mail, phone number or address be sold to, or given to any other parties. We will never willfully sell, lease, or rent any of your or your personally identifiable information to any third party.


Collected Information

Your personal information is collected through our contact forms only. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., your name and email address). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Information is shared with Skate Canada for the purposes of registration and record keeping only. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our members.







 Terms of Service

 Cranbrook Skating Club